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Terms of Service

Last updated: May 2026

1. Acceptance

By accessing or using RentVerify, you agree to be bound by these terms. If you do not agree, you must not use the service.

2. Service Description

RentVerify is a general information tool for private tenants in England. It is not a legal service and does not provide legal advice. See our Disclaimer for full details. For free legal advice, contact Shelter (0808 800 4444) or Citizens Advice.

3. Free Services

The rent check is free and does not require an account. Free services may change or be withdrawn at any time without notice.

4. Paid Services

Challenge letters are available for a one-time fee of £4.99. Subscription plans are billed monthly at the stated price.

Refund policy: if letter generation fails, we will regenerate your letter or issue a full refund. We do not offer refunds for unsuccessful tribunal outcomes. RentVerify is an information tool and does not guarantee any particular result.

Contact: hello@rentverify.co.uk

5. Acceptable Use

You must use RentVerify for your own tenancy only. You must not:

  • Use RentVerify to harass landlords or generate false claims
  • Reverse-engineer any part of the service
  • Use automated scraping or data extraction
  • Resell or redistribute generated letters

6. Intellectual Property

All content, design, and branding on RentVerify is owned by Baselyst Ltd (trading as RentVerify). Generated letters are licensed for your personal use in connection with your tenancy only.

7. Limitation of Liability

Our liability is limited to the amount you paid for the specific service. We are not liable for tribunal outcomes, decisions made in reliance on information provided by RentVerify, or any indirect or consequential loss.

Nothing in these terms affects your statutory rights.

8. Governing Law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

9. Contact

Baselyst Ltd (trading as RentVerify)
60 Tottenham Court Road, Office 1339, Fitzrovia, London, W1T 2EW
Company number: 17234367
hello@rentverify.co.uk

Baselyst Ltd (trading as RentVerify), Company no: 17234367
Registered office: 60 Tottenham Court Road, Office 1339, Fitzrovia, London, W1T 2EW
Registered in England and Wales
Contact: hello@rentverify.co.uk

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© 2026 Baselyst Ltd

RentVerify is a trading name of Baselyst Ltd, registered in England and Wales. Company No. 17234367. Registered office: 60 Tottenham Court Road, Office 1339, Fitzrovia, London, W1T 2EW. Contact: hello@rentverify.co.uk

RentVerify is an AI-powered information tool for UK tenants in England. It provides general information about rental market rates and tenant rights, not legal advice. Results are based on available market data and may not reflect every individual circumstance. Always read official guidance on GOV.UK or contact Shelter or Citizens Advice for advice specific to your situation. Baselyst Ltd (trading as RentVerify) is not a law firm and is not regulated by the Solicitors Regulation Authority.