Terms of Service
Last updated: May 20261. Acceptance
By accessing or using RentVerify, you agree to be bound by these terms. If you do not agree, you must not use the service.
2. Service Description
RentVerify is a general information tool for private tenants in England. It is not a legal service and does not provide legal advice. See our Disclaimer for full details. For free legal advice, contact Shelter (0808 800 4444) or Citizens Advice.
3. Free Services
The rent check is free and does not require an account. Free services may change or be withdrawn at any time without notice.
4. Paid Services
Challenge letters are available for a one-time fee of £4.99. Subscription plans are billed monthly at the stated price.
Refund policy: if letter generation fails, we will regenerate your letter or issue a full refund. We do not offer refunds for unsuccessful tribunal outcomes. RentVerify is an information tool and does not guarantee any particular result.
Contact: hello@rentverify.co.uk
5. Acceptable Use
You must use RentVerify for your own tenancy only. You must not:
- Use RentVerify to harass landlords or generate false claims
- Reverse-engineer any part of the service
- Use automated scraping or data extraction
- Resell or redistribute generated letters
6. Intellectual Property
All content, design, and branding on RentVerify is owned by Baselyst Ltd (trading as RentVerify). Generated letters are licensed for your personal use in connection with your tenancy only.
7. Limitation of Liability
Our liability is limited to the amount you paid for the specific service. We are not liable for tribunal outcomes, decisions made in reliance on information provided by RentVerify, or any indirect or consequential loss.
Nothing in these terms affects your statutory rights.
8. Governing Law
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
9. Contact
Baselyst Ltd (trading as RentVerify)
60 Tottenham Court Road, Office 1339, Fitzrovia, London, W1T 2EW
Company number: 17234367
hello@rentverify.co.uk